Bitterroot Valley Marketing - Introduction

I had a Terrible experience with Lisa Clifford of Bitterroot Valley Marketing aka Mission Impossible Marketing aka the Excellent Businesswoman. My father died and I wanted to open a clinic in his honor using his inheritance. Lisa, developed a marketing strategy that was all talk and no deliverable. She no-showed the actual proposed grand opening date that she was contracted to coordinate with media and advertising and did not provide the automated website, branding redevelopment (using the initial logo we agreed was not inline with my business image), social media development with 3 months of management, business stationary etc for a total of $12,400. I requested a refund which she didn’t respond to the communication for weeks. Then when she did respond, stated I had to abide by her 30 day refund policy. At the 30 day mark, she reported she can’t give me a refund yet due to having no funds as a “direct cause from my negative reviews” and she further told me “ if you don't take your posts down on social media, you will bring me onto the social media, internet, and press circuit realm and you know that is where my skills are.” She posted a false testimonial from me and my business on several of her websites (I never gave a testimonial and certainly not a positive one). She posted a business card sample without my knowledge or consent (using the logo we decided didn’t match my business identity) exposing my business contact information and included the very personal tribute to my father, on her website as demonstration of her work. Showing the tribute in such a callous way was not only dishonorable but immoral. She spelled my name wrong and falsely represented me and my clinic. Her practices are highly unethical as well as emotionally and financially damaging. I wish I had done a little reading on her before making my financial mistake of hiring her services.